“Susan has been exceptionally helpful to us in shaping a project that underpins our school’s strategic vision. As an expert in organisational culture change (she) has been invaluable in helping us to articulate clear values and behaviours. Critically, she has helped us to write a robust implementation plan to drive these and has been a great sounding board for all our ideas. Susan is exceptionally well organised and has helped the leadership team to put clear structure around an important culture change project. She has facilitated collaborative workshops for staff and the leadership team and her chairing of these has been faultless. Susan is the consummate professional – a great sounding board, discreet, reliable, hugely attentive to detail, and adaptable. It has been a privilege to work with her.”