Terms of Use

These terms and conditions (the “Terms”) tell you the terms on which you may make use of our website www.smblumltd.com (the “Site”).

Please read these Terms carefully before you start to use the Site. By using the Site, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you must not use the Site.

1. WHO WE ARE

1.1 The Site is owned and operated by Susan M. Blum Ltd., a company registered in England and Wales under number 11243649 with its registered office at 10 Finsbury Square, 5th Floor, London EC2A 1AF (“we”, “our”, and “us”).

1.2 Susan M. Blum Ltd. is a member of the International Coaching Federation and the Civil Mediation Council (CMC). For the CMC complaints Resolution Service, the details can be found at https://civilmediation.org/complaints.  For any unresolved dispute for Coaching and Culture Change work, resolution to be sought in accordance with the Centre for Effective Dispute Resolution (CEDR) Model Mediation Procedure.

1.3 Advice is given and services are supplied by Susan M. Blum Ltd. on the basis of our standard terms of business, which are available by contacting us as below. By instructing us, you must agree to our terms of business, subject to any amendments which we may expressly agree.

2. CONTACTING US

If you have any questions or comments regarding these Terms, you can contact us:

2.1.1 By post to Susan M. Blum Ltd., 10 Finsbury Square, 5^th Floor, London EC2A 1AF

2.1.2 By phone to 07391 748182

2.1.3 By email to [email protected]

3. THESE TERMS

3.1 These Terms, together with our Privacy Policy and Cookies Policy, constitute the agreement between you and us for the use of the Site and the content and information provided on the Site (“Content”).

3.2 We may change these Terms from time to time. Any changes we may make to these Terms in the future will be posted on the Site and, where appropriate, notified to you by email. By continuing to use and access this Site following such changes, you agree to be bound by them. Please review this page frequently to see any updates or changes to these Terms.

3.3 If you commit a breach of these Terms we reserve the right at our sole discretion immediately and without notice to suspend or permanently deny your access to all or part of the Site and associated services.

4. THE SITE

4.1 We provide the Site on an “as is” and “as available” basis with all faults. We do not guarantee that the Site, or any Content, will always be available or be uninterrupted. We may suspend, withdraw, discontinue or change all or any part of the Site without notice. You agree that your use of the Site is at your own risk. We will not be liable to you if for any reason any of the Site is unavailable at any time or for any period.

4.2 Unless specifically stated otherwise, any new content, features, materials, services or software applications introduced shall be subject to these Terms.

4.3 This Site is directed to people residing in the United Kingdom. We do not represent that the content available on or through this Site is appropriate for use or available in other locations. Any products and services mentioned on this Site are subject to UK legal and regulatory requirements and may not be available in any jurisdictions other than the UK.

5. YOUR PRIVACY

5.1 Our Privacy Policy will apply to your use of the Site. The Privacy Policy sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using the Site, you acknowledge the contents of the Privacy Policy and assure us that all data provided by you is accurate.

5.2 We use cookies on the Site. Our Privacy Policy should be read alongside our Cookies Policy.

6. LAWFUL USE

6.1 You may use this Site only for lawful purposes. You must not use this Site in any way that breaches any applicable local, national or international law or regulation, or in any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.

6.2 You must not use or attempt to use any automated program (including, without limitation, any spider or other web crawler) to access our system or this Site. You must not use any scraping technology on this Site.

7. INTELLECTUAL PROPERTY RIGHTS

7.1 The Site and the Content are owned by Susan M. Blum Ltd. and are protected by copyright and other applicable intellectual property rights and laws.

7.2 You may download and use the Content for your own use provided you do not alter or remove any copyright, trade mark or other proprietary notices.

7.3 You must not use the Content for any business, professional, commercial or other non-personal use without the express prior permission of Susan M. Blum Ltd.. For enquiries and permission requests please contact us.

8. TRADEMARKS

8.1 The name Susan Blum and the SB figurative logo are registered trade marks of Susan M. Blum Ltd. and may not be used in connection with any product or service that is not Susan M. Blum Ltd.’s, nor in any manner that is likely to cause confusion, or in any way that may disparage or discredit Susan Blum or Susan M. Blum Ltd.

8.2 Other trademarks or logos that appear on the Site are the property of their respective owners and are likely to be registered trademarks and subject to restrictions as to their use. They must not be used without the express permission of both Susan M. Blum Ltd. and the trademark owner.

9. DISCLAIMER

9.1 While we take all reasonable care to ensure that the Content which we publish on this Site is as accurate as possible, we cannot promise that it will be complete, accurate and up to date.

9.2 The Content including any opinions on this Site are provided by us for informational purposes only and are subject to change without notice. We are not giving you any advice (legal, financial, investment or otherwise) in respect of any of the information on this Site. You should obtain professional or specialist advice before taking, or refraining from, any action based on any information on this Site. Any reliance that you may place on the information on this Site is at your own risk.

9.3 To the maximum extent permitted by law, we disclaim any and all implied conditions, warranties and representations that this Site and the information and services available through it are of satisfactory quality, accurate, fit for a particular purpose, or non-infringing.

10. LIMITATION OF OUR LIABILITY

10.1 As the Site and Content is free to use, subject as follows in 10.2, we do not accept any liability to you in respect of the Site or the Content (whether arising in contract, tort (including negligence), breach of statutory duty or otherwise).

10.2 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or for fraud or fraudulent misrepresentation.

11. VIRUSES

11.1 We do not guarantee that the Site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programs and platform in order to access the Site. You should use your own virus protection software.

11.2 You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Site, the server on which the Site is stored or any server, computer or database connected to the Site.

12. THIRD PARTY LINKS

12.1 Where the Site contains links to information, websites and resources provided by third parties, these links are provided for your information only. We have no control over third party websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party website does not mean that we endorse that third party’s website, products or services. Your dealings with any third party found on or via the Site is solely between you and the third party with whom you are dealing. Accordingly, you use these services at your own risk and we accept no responsibility for them or for any loss or damage that may arise from your use of them.

13. LINKING TO THIS SITE

13.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

13.2 You must not establish a link to this Site in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to this Site in any website that is not owned by you.

13.3 We reserve the right to withdraw linking permission without notice.

13.4 If you wish to link to or make any use of content on this Site other than that set out above, please contact to [email protected].

14. TERMINATION

14.1 You may discontinue use of the Site and associated services at any time. These Terms will continue to apply to any past use by you of the Site.

15. MISCELLANEOUS

15.1 If we do not exercise or enforce any legal right or remedy which may be available to us, this will not be taken to be a formal waiver of our rights.

15.2 If any part of these Terms shall be unlawful or unenforceable for any reason, this shall not affect the remainder of these Terms and that part shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

15.3 All legal notices in relation to the Site or these Terms should be given in writing and addressed to [email protected].

16. APPLICABLE LAW

16.1 These Terms are governed by English law and you can bring legal proceedings in respect of the Site in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.

Last Updated: 20 February 2024